Privacy Policy

Last Updated on March 30, 2023

Privacy Policy

At ZipZap.AI, accessible from zipzap.ai, protecting the privacy of our visitors is one of our top concerns. This Privacy Policy outlines the types of information we collect, record, and use. If you have any questions or need more information about our Privacy Policy, please don't hesitate to contact us. This Privacy Policy applies solely to our online activities and is relevant for visitors to our website regarding the information they share and/or collect on ZipZap.AI.

By using our website, you agree to our Privacy Policy and its terms.

Information We Collect

When we ask you to provide personal information, we will clarify the purpose and reason at that time. If you contact us directly, we may collect additional information about you, such as your name, email address, phone number, the contents of your message and/or attachments, and any other information you choose to provide. We also collect usage data, including the prompts and selected context, as well as how you interact with our website and services.

We do not collect information from your opened web-pages. Technical information we gather may include your IP address, browser type, and device information. When you register for an account, we may request your contact details, including name, company name, address, email address, and phone number.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing, operating, and maintaining our website

  • Improving, personalizing, and expanding our website

  • Understanding and analyzing how you use our website

  • Developing new products, services, features, and functionality

  • Communicating with you directly or through our partners for customer service, updates, and other information related to the website, as well as marketing and promotional purposes

  • We may also disclose your personal information if required by law or to protect the rights and safety of ZipZap.AI and its users.

  • Sending you emails

  • Detecting and preventing fraud

Log Files

ZipZap.AI utilizes log files as part of a standard procedure. These files log visitors as they visit websites, which is a common practice among hosting companies and a part of their analytics services. The information collected by log files may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information and is used for analyzing trends, managing the site, tracking user movement on the website, and collecting demographic data.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have certain rights, including the right to:

  • Request a business that collects personal data to disclose the categories and specific pieces of personal data it has collected about consumers.

  • Request a business to delete any personal data it has collected about a consumer.

  • Request a business that sells personal data not to sell a consumer's personal data. If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully aware of your data protection rights. Every user has the following rights:

  • The right to access – You can request copies of your personal data. We may charge a small fee for this service.

  • The right to rectification – You can request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.

  • The right to erasure – You can request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You can object to our processing of your personal data, under certain conditions.

  • The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

  • If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Children's Information

A crucial aspect of our mission is ensuring the protection of children while they use the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity. ZipZap.AI does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best efforts to promptly remove such information from our records.

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